• Message Us
    Message Us
    Message a real M·A·C artist to receive instant help or advice. Available Monday - Friday from 10AM - 10PM EST. Saturday - Sunday 12PM - 8PM EST.

    Order/Tech Chat is available 24 HOURS / 7 DAYS A WEEK.
  • TEXT ARTIST
    Text an artist
    TEXT YOUR QUESTION TO AN ARTIST OR UPLOAD A PHOTO. ARTISTS ARE AVAILABLE MONDAY - FRIDAY FROM 10AM-10PM EST. SATURDAY AND SUNDAY 12PM - 8PM EST. By texting you agree to text with an artist. Consent not required to purchase goods. Msgs may be sent via autodialer. Msg & data rates may apply. 1.646.461.4083.
  • CALL US
    CALL US
    For order inquiries and general queries in the US call 1.800.588.0070. Monday - Friday 6AM - Midnight EST. Saturday and Sunday 8AM - Midnight EST.
    If you are a Pro Customer and need help or would like to order by phone call M·A·C Pro customer service at 1.877.553.5536.
  • Email Customer Service
    For issues regarding your order, account, website, product availability or concerns, M·A·C stores or other general queries or comments.Email M·A·C
  • Email An Artist
    Email our M·A·C email experts for advice, application tips, shade matching advice and more. Email an artist
  • VIDEO CHAT WITH AN ARTIST
    VIDEO CHAT IS AVAILABLE MONDAY - FRIDAY FROM 10AM - 10PM EST. SATURDAY - SUNDAY 12PM - 8PM EST.