• Chat Live
    Chat Live
    Talk to us! Live Chat is available from Monday to Friday from 10AM - 10PM EST.
    Order/Tech Chat is available Monday to Friday from 9AM - 10PM EST. Saturday and Sunday from 10AM - 9PM EST.
  • TEXT ARTIST
    Text an artist
    TEXT YOUR QUESTION TO AN ARTIST OR UPLOAD A PHOTO. ARTISTS ARE AVAILABLE MONDAY TO SUNDAY FROM 10-10 EST AT 1.646.461.4083.
  • CALL US
    CALL US
    For order inquiries and general queries in the US call 1.800.588.0070. Mon-Fri 9am-10pm EST. Sat-Sun 10am -9pm EST.
    If you are a Pro Customer and need help or would like to order by phone call M·A·C Pro customer service at 1.877.553.5536.
  • Email Customer Service
    For issues regarding your order, account, website, product availability or concerns, M·A·C stores or other general queries or comments.Email M·A·C
  • Email An Artist
    Email our M·A·C email experts for advice, application tips, shade matching advice and more. Email an artist
  • VIDEO CHAT WITH AN ARTIST
    VIDEO CHAT IS AVAILABLE MONDAY TO FRIDAY FROM 10AM - 10PM EST.