Through our BACK 2 M·A·C take back program, M∙A∙C is working to reduce the environmental impact of our packaging by helping to reduce the amount of plastic sent to landfill.

Through participating stores and retailers in North America, our BACK 2 M·A·C take back program facilitates our use of recycled materials from returned makeup packaging to create new compacts; what is not recycled is converted to energy, reducing the amount of packaging that ends up directly in landfill.

Through recycling and waste-to-energy elements, our BACK 2 M∙A∙C take back program in North America has prevented nearly one million pounds of material from ending up directly in landfills per year, saving 500 tons of energy.

Each year in North America, M∙A∙C incorporates over 100,000 pounds of recycled material from packaging returned through BACK 2 M∙A∙C into new compacts, giving old packaging a second life.

The BACK 2 M∙A∙C program reduces the carbon footprint of M∙A∙C compacts in the United States, excluding California by 9%.

Approximately 107,000lbs of ABS material is recycled per year through the program.

Upon returning six empty M∙A∙C makeup containers to a participating M∙A∙C counter, consumers may can choose a standard M∙A∙C lipstick of their choosing as a thank you. Please note, Lipsticks provided at no charge cannot be returned or exchanged. Consumers who are M∙A∙C Lover loyalists may choose a standard lipstick, lipglass or small eye shadow. M·A·C Lover Back-to-M·A·C Expanded is only available in stores at this time. LEARN MORE

Return Package

Select your packaging return. Not sure if something qualifies? See details or Chat Live with customer service.

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Select three shades and you will receive the product in the highest ranked shade selected available.


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Shipping Address

Mail your package

US Residents Mail to:
MAC Cosmetics
7603 Trade Port Drive
Louisville, KY 40258

Canadian Residents Mail to:
MAC Cosmetics
Attention: Customer Service
550 Petrolia Road
Toronto, Ontario M3J 2W3


Most primary packaging of M·A·C products can be returned as part of the Back-to-M·A·C Program. Primary packaging is packaging used to contain the product itself [e.g. an eye shadow pot, lipstick shell, lash case]. Secondary packaging is used to protect / contain the primary item [e.g. the cardboard box that contains eye shadow].

M·A·C does not accept the following as a part of the program

  • The Pro Palette metal eye shadow / blush / powder pan.
  • Secondary packaging of any sort [paper box, plastic / cellophane wrapper, shopping bags, etc.]
  • Samples [sample containers, special / trial / promotional / travel size Sized to Go / products for promotional / seasonal kits]
  • Cosmetic applicators / tools [disposables, lash applicators, puffs, sponges, scissors, spatulas, swabs, sharpeners, tweezers, curlers]
  • Accessories [bags, belts, makeup cases, Blot Film]