SHIPPING

HOLIDAY SHIPPING INFORMATION

Please note the following when placing your online orders for delivery during the Holiday season, as orders may experience additional processing days. Access your order status by signing in to your ACCOUNT or CONTACT US.

THANKSGIVING
Due to the Thanksgiving Holiday, orders placed after 3:00 pm EST on Wednesday, November 23rd will begin processing on Friday, November 25th.

BLACK FRIDAY & CYBER MONDAY
Due to the large volume of Holiday orders, additional processing time may occur on Standard, Second Day service and free Overnight orders.

CHRISTMAS
Due to the Christmas Holiday and holiday shipping schedules, please review the following:

SHIPPING METHOD

CUTOFF DATE

CUTOFF TIME

Overnight Service December 22nd 3:00 pm EST
Second Day Service December 21st 3:00 pm EST
Standard Service December 20th 3:00 pm EST
Electronic Delivery (EGift Cards) December 24th 1:00 pm EST
Standard Service to P.O. Boxes December 13th 3:00 pm EST
Standard Service to APO/FPO/DPO & U.S. Territories December 1st 3:00 pm EST

 

Order by December 22nd 3:00 pm EST via Overnight Service and your order will be delivered by Christmas.*
Order by December 21st 3:00 pm EST via Second Day Service and your order will be delivered by Christmas.*
Order by December 20th 3:00 pm EST via Standard Service and your order will be delivered by Christmas.*

EGift Cards
Order by 1:00 pm EST on December 24th and your eGift Card will be delivered by Christmas. We will notify you via email if there is any issue with processing your eGift Card order. We regret that eGift Card orders cannot be guaranteed for Christmas delivery if payment authorization is not obtained by 3:00 pm EST on December 24th.*

Shipments to P.O. Boxes
Order by December 13, 2015 3:00 PM (ET) via Standard Service for delivery by Christmas for orders being shipped to P.O. Box addresses. All shipments to P.O. Boxes are shipped via Standard Service. *

Shipments to APO/FPO/DPO and U.S. Territories
Order by December 1st 2:00 pm EST via Standard Service for delivery by Christmas for orders being shipped to APO/FPO/DPO military and U.S. Territories addresses. All shipments to APO/FPO/DPO locations are shipped via Standard Service.*

* All purchases are subject to bank authorization prior to processing. Only authorized purchases will be processed and shipped. Second Day, and Overnight Service is not available for shipments to APO/FPO/DPO, PO Box destinations, U.S. Territories, and some locations in Alaska and Hawaii.

 

ORDER PROCESSING, DELIVERY AND SHIPPING & HANDLING CHARGES

Please note the Holiday Shipping Information above, when placing an order during peak holiday season.

All orders are processed and shipped on business days only, Monday through Friday, excluding major holidays.

Orders placed on Saturday and Sunday will be processed on the next business day.

ORDER TOTAL     

STANDARD 
3-5 BUSINESS DAYS

2ND DAY
2-3 BUSINESS DAYS 

OVERNIGHT
1-2 BUSINESS DAYS

Any FREE $5.00 $10.00

 

Standard orders: Free standard shipping on all US orders. Orders will be processed in 1-2 business days if your order is received by 3:00 pm EST, depending on product availability. Orders received after 3:00 pm EST will be processed on the next business day.

2nd Day orders: $5.00 Flat rate shipping for second day shipping. Orders will be processed the same day the order is placed if your order is received by 3:00 pm EST, depending on product availability. Orders received after 3:00 pm EST will be processed on the next business day. 2nd Day orders may require a signature upon delivery.

Overnight orders: $10.00 Flat rate shipping for overnight shipping. Orders will be processed the same day the order is placed if your order is received by 3:00 pm EST, depending on product availability. Orders received after 3:00 pm EST will be processed on the next business day. Overnight orders may require a signature upon delivery.

MAC PRO MEMBERS

ORDER TOTAL

STANDARD
3-5 BUSINESS DAYS

2ND DAY
2-3 BUSINESS DAYS

OVERNIGHT
1-2 BUSINESS DAYS

$0.00 - $25.00 $5.00 $10.00 $15.00
$25.01 - $40.00 $6.00 $11.00 $16.00
$40.01 - $60.00 $7.00 $12.00 $17.00
$60.01 - $80.00 $8.00 $13.00 $18.00
$80.01 - $100.00 $9.00 $14.00 $19.00
Over $100.00 FREE $5.00 $10.00

 

Standard orders: will be processed in 1-2 business days if your order is received by 3:00 pm EST, depending on product availability. Orders received after 3:00 pm EST will be processed on the next business day.

2nd Day orders: will be processed the same day the order is placed if your order is received by 3:00 pm EST, depending on product availability. Orders received after 3:00 pm EST will be processed on the next business day. 2nd Day orders may require a signature upon delivery.

Overnight orders: will be processed the same day the order is placed if your order is received by 3:00 pm EST, depending on product availability. Orders received after 3:00 pm EST will be processed on the next business day. Overnight orders may require a signature upon delivery.

ESTIMATED DELIVERY DATES

We do our best to estimate the most accurate delivery time for your convenience. For the most up-to-date delivery information once your order has been shipped, please refer to the tracking information in your email confirmation. Simply use the tracking number provided to track your package online. Please note: estimated delivery dates apply to in-stock items onlyand may not be available depending on shipment details. Delivery of out-of-stock items is subject to availability. The dates provided are estimates and subject to change and do not apply to PO Boxes. APO/FPO/DPO or U.S. Territories.

SHIPMENTS TO APO / FPO

We currently ship to the following APO / FPO locations:

AA - Armed Forces Americas
AE - Armed Forces Europe
AP - Armed Forces Pacific

We currently ship to the following U.S. Territories:

GU - Guam
MP - Northern Mariana Islands
VI - Virgin Islands
FM - Federated States Of Micronesia
MH - Marshall Islands
PW - Palau
AS - American Samoa
PR - Puerto Rico

Most items may be shipped to Alaska, Hawaii and the U.S. Territories, but some restrictions apply. See shipping rules and restrictions.

SHIPPING RULES AND RESTRICTIONS

Overnight and 2nd Day Priority shipping methods are not available for U.S. Territories and certain locations in Alaska and Hawaii. If you have any questions concerning the shipment of your order, please contact us via Email or call us at 1-800-588-0070.

Orders shipped to P.O. Boxes and APO / FPO addresses must be sent via the United States Postal Service.

Some items sold by M.A.C Cosmetics Online require special handling as specified by federal, state and local regulations governing the transport of these items. The method of shipping for these items is dictated by these regulations. At M.A.C Cosmetics Online, we comply with these regulations therefore the shipment of some products to certain locations may not be possible. If this affects your order, we regret any inconvenience and thank you for understanding.

SHIPMENTS TO INTERNATIONAL ADDRESSES

We are currently unable to accept orders billed to or shipped to destinations outside of the United States.

Please note, many M•A•C Cosmetics counters internationally will process phone orders. Find a M•A•C store near you.