Back To M·A·C
Because we share your commitment to the environment, M·A·C accepts returns of its primary packaging through the Back to M·A·C Program. By returning six [6] M·A·C primary packaging containers to a M·A·C counter or M·A·C Cosmetics online, you’ll receive a free M·A·C lipstick of your choice as our thanks to you. Please note, Lipsticks provided at no charge cannot be returned or exchanged. See Store Locator
Return Package
Select your packaging return. Not sure if something qualifies? See details or Chat Live with customer service.
Free Product
Select three shades and you will receive the product in the highest ranked shade selected available.
Lipstick
First Choice
Second Choice
Third Choice
Shipping Address
*Denotes required field

** Shipping limited to United States addresses only

Send Your Packaging
Free Product
Lipstick

Shipping Address
Mail your package
US Residents Mail to:
Back To M·A·C
MAC Cosmetics
7603 Trade Port Drive
Louisville, KY 40258

Canadian Residents Mail to:
Back To M·A·C
MAC Cosmetics
Attention: Customer Service
550 Petrolia Road
Toronto, Ontario M3J 2W
Back To M·A·C

Most primary packaging of M·A·C products can be returned as part of the Back to M·A·C Program. Primary packaging is packaging used to contain the product itself [e.g. an eye shadow pot, lipstick shell, lash case]. Secondary packaging is used to protect / contain the primary item [e.g. the cardboard box that contains eye shadow].

M·A·C does not accept the following as a part of the program
  • The Pro Palette metal eye shadow / blush / powder pan.
  • Secondary packaging of any sort [paper box, plastic / cellophane wrapper, shopping bags, etc.]
  • Samples [sample containers, special / trial / promotional / travel size Sized to Go / products for promotional / seasonal kits]
  • Cosmetic applicators / tools [disposables, lash applicators, puffs, sponges, scissors, spatulas, swabs, sharpeners, tweezers, curlers]
  • Accessories [bags, belts, makeup cases, Blot Film]